Re: ARCserveIT 6.61

[Hervey Allen <hervey at nsrc.org>]

Hello Irene - Has anyone responded to this? If not, do you have any more
detailed error messages? For instance, in your system error.log do you see
anything. There are quite a few reasons as to why this might be happening
(based on what I saw while searching), so if you have a detailed error
message that could help.
	The ARCserver version 6 support site for Windows NT is located at
http://support.cai.com/as6ntsupp.html in case you have not checked this
out. I did a search on "tape not recognized" (note the U.S. spelling) at
this site and got several hits. The URL for the search is
http://supportsearch.ca.com/query.html?qt=tape+not+recognized&col=asnt&qc=fullsite+asnt.

Sincerely,
	- Hervey Allen

Network Startup Resource Center - nsrc.org

On Thu, 06 Feb 2003 14:57:27 +0100
Irene.Ukpabia at ng.britishcouncil.org wrote:

> Dear all,
> 
> I use ARCserveIT 6.61 for windows NT as backup software.  Lately, my
> backup job started cancelling and I found out that the tape drive does
> not recognise the tapes anymore. I have changed the tape drive to a new
> one and I'm still getting the same cancelled result.
> 
> has anyone come across this kind of issue???
> 
> 
> IRENE UKPABIA
> IT ADMINISTRATOR
> THE BRITISH COUNCIL
> 11 ALFRED REWANE ROAD
> IKOYI
> LAGOS
> NIGERIA
> 
> +234 1 2692188-92
> +234 1 2610210
> +234 1 2615047
> 
> E-mail : irene.ukpabia at ng.britishcouncil.org
> 
> www.britishcouncil.org/nigeria
> 
> 
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