[afnog] RT email Piping

Wilson Abigaba abigabaw at gmail.com
Mon Oct 24 12:52:44 UTC 2011


On Mon, Oct 24, 2011 at 15:38, Anibe Onuche <a.onuche at nixp.net> wrote:
>
> Can anybody help on email piping on request Tracker?
>
> Seem to be having a challenge on that
>

What exactly have you tried to and have failed? For example, paste a
line (if any) that you put in /etc/aliases and the error you get when
you send emails to that address. Do you have something like this below
in your aliases?

it-request: "|/usr/bin/rt-mailgate --queue IT --action correspond
--url http://rt.nix.net/"

> The OS I am using is Ubuntu 10.4 and the MTA is postfix
>

Also, make your sure MTA is working fine. There are many instructions
online you may wish to follow. see
http://requesttracker.wikia.com/wiki/UbuntuInstallGuide

Regards,
Wilson

>
>
>
>
> Warm Regards
>
> ----------------------------------
>
> Anibe Onuche
>
> Network/Communication Dept.
>
> Phone : 234-1-0700-CALL-IXPN
>
> Email : a.onuche at nixp.net,
>
> Website : www.nixp.net
>
>
>
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