[afnog] problem tracing route to google.com

[Scott Weeks]

--- luwarugira at bk.rw wrote:
From: "Liliane Uwarugira" <luwarugira at bk.rw>

Could you kindly help! I have problem on an outside interface (to internet);
I can successfully ping goolge, but it's strange on the tracert. 
----------------------------------------------------


Top posting to make response clearer...

One thing you could do to be sure it's not your network is try the same thing from the CLI of the router that is connected to the internet, which I assume is outside the firewall.  I see you're doing it from the CLI of a workstation.

If you can't log onto the router connected to the internet another thing you could do is configure a "permit ip any any" rule on the firewall for your workstation's IP address and also make sure there is no access-list between the workstation and the firewall.  Then repeat the process you did below.

A little more info on your network setup could be helpful.

scott












--- luwarugira at bk.rw wrote:

From: "Liliane Uwarugira" <luwarugira at bk.rw>
To: <afnog at afnog.org>
Subject: [afnog] problem tracing route to google.com
Date: Wed, 10 Aug 2011 18:16:09 +0200

Hi All,

 

Could you kindly help! I have problem on an outside interface (to internet);
I can successfully ping goolge, but it's strange on the tracert. 

Check the scenario :

 

C:\Users\user>ping google.com

 

Pinging google.com [209.85.148.105] with 32 bytes of data:

Reply from 209.85.148.105: bytes=32 time=213ms TTL=51

Reply from 209.85.148.105: bytes=32 time=211ms TTL=51

Reply from 209.85.148.105: bytes=32 time=212ms TTL=51

Reply from 209.85.148.105: bytes=32 time=215ms TTL=51

 

Ping statistics for 209.85.148.105:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 211ms, Maximum = 215ms, Average = 212ms

 

C:\Users\user>tracert 209.85.148.105

 

Tracing route to fra07s07-in-f105.1e100.net [209.85.148.105]

over a maximum of 30 hops:

 

  1     *        *        *     Request timed out.

  2     *        *        *     Request timed out.

  3     *        *        *     Request timed out.

  4     *        *        *     Request timed out.

  5     *        *        *     Request timed out.

  6     *        *        *     Request timed out.

  7     *        *        *     Request timed out.

  8     *        *        *     Request timed out.

  9     *        *        *     Request timed out.

10   211 ms   218 ms   215 ms  fra07s07-in-f105.1e100.net [209.85.148.105]

 

Trace complete.

 

I have crosschecked my firewall, but I cannot see anything wrong. Your help
will be highly appreciated.

 

Kind regards,

Uwarugira Liliane

Network System and Telecommunication Officer

Bank of Kigali Ltd.

E-mail: luwarugira at bk.rw

Website:http://www.bk.rw

 

 



_______________________________________________
afnog mailing list
http://afnog.org/mailman/listinfo/afnog