[afnog] Cisco 7204 VXR crashing and goes into reboot loop
Shepherd Magumo
shepherd at snowball.co.za
Thu Jun 10 08:01:39 UTC 2010
I had 2 x 128Mbyte SIMMs and tried re-seating which did not help. I replaced
each of them with a spare and that did not help either. Finally I removed
both and slotted the spare only to make it one 128Mbyte SIMM in and it
worked!
Router is no longer rebooting(well, at least for abt 15mins). I did a single
reload and it is now up for about 5mins.
The only thing I can think as being faulty now is the second SIMM slot on
the NPE. Can that possibly cause the crashing?
Monitoring and stringent testing in progress now. Thanks guys for your
expert assistance, I will be report further progress soon.
regards,
Shepherd
On Thu, Jun 10, 2010 at 9:32 AM, Philip Smith <pfs at cisco.com> wrote:
> Hi Shepherd,
>
> Hmmm, if it won't even boot into bootrom, especially after you've
> reseated the RAM, it looks horribly like a hardware problem with the
> mother board itself. :-(
>
> The boot rom image is small enough that it could live in a small amount
> of RAM - you could swap the RAM SIMMs (I think you'll have two 128Mbyte
> SIMMs there) around just in case one has gone faulty, but I fear it
> could be the actual motherboard itself.
>
> I took the logs and dump that you posted to afnog and ran them through
> the output interpreter
> (https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl) but
> that didn't give me any useful information either.
>
> philip
> --
>
> Shepherd Magumo said the following on 10/06/10 16:49 :
> > Philip,
> >
> > In order to force into bootrom I removed the PCMCIA card where the image
> > is stored and it goes into bootrom and then reboots again.
> >
> > I have also removed all modules but still router is rebooting.
> >
> > What else should I check maybe.
> >
> > Shepherd
> >
> > On Thu, Jun 10, 2010 at 4:48 AM, Philip Smith <pfs at cisco.com
> > <mailto:pfs at cisco.com>> wrote:
> >
> > Hi Shepherd,
> >
> > Not sure if you have managed to sort it out yet, but I'll try and
> > help you.
> >
> > I know others have suggested removing port adapters &c. Can you
> please
> > try re-seating the memory chips on the main CPU board. I just want to
> be
> > sure that this isn't the cause.
> >
> > Then I think we should try booting the bootrom IOS to see if that
> will
> > at least run. If you interrupt the boot sequence, you can set the
> > configuration register to 0x2101 and that should boot the bootrom IOS
> > instead. Does this work okay?
> >
> > philip
> > --
> >
> > Shepherd Magumo said the following on 10/06/10 01:01 :
> > > Good day,
> > >
> > > Cisco router is crashing and restarting within a few minutes of
> > powering
> > > up. I managed to assign an IP address last night and left it
> running
> > > only to discover it was in a reboot loop.
> > >
> > > Part of the error that I am getting is as shown below:
> > >
> > >
> > > %ERR-1-GT64120 (PCI-0): Fatal error, Memory parity error
> > > (external)sages
> > > (0x40):arb/serr, chip ctrl = 0x02000000rivate Dial
> > > GT=0xB5000000, cause=0x0100E283, mask=0x0ED01F00,
> > > real_cause=0x00000200vpdn-group VPDN grou
> > > (0x68):sec clk ctrl,serrsta = 0x00
> > > bus_err_high=0x00000000, bus_err_low=0x00000000,idge 2, for PA bay
> 2,
> > > 4
> > >
> > > System bridge dump:
> > > Rout
> > > (
> > >
> > > Bridge 0, for PCMCIA and IO-FE, Handle=0otocol interf
> > > Router(config)#
> > > (0
> > > DEC21150 bridge chip, config=0x0F0A00uter(config)#
> > > sdr
> > > (0x00):dev, vendor id = 0x00231011 = 0x02A0F1A1mands
> > > Router(config)#
> > > (0x04):status, command = 0x02B00147 = 0x4FF04D00nfig)#
> > DDN IP
> > > Route
> > > (0x08):class code, revid = 0x06040006 = 0x0001FF01 spli
> > > 00:39:36: %SYS-5-CON
> > > (0x0C):hdr, lat timer, cls = 0x00012E10 = 0x00200020
> > > summary-address
> > > (0x18):sec lat,cls & bus no = 0x18020100 = 0x00030000e per line.
> End
> > > with CNTL/
> > > (0x1C):sec status, io base = 0x02A03101 = 0x02000000rs
> > > Router(config)#?
> > > (0x20):mem base & limit = 0x48704000 = 0xF0
> > >
> > > Router(confi
> > > (0x20):mem base & limit = 0x4AF04880N global configuration
> > > commands#int f1/0
> > > (0x24):prefetch membase/lim = 0x0001FF01#ip adr
> > > buffers
> > > (0x30):io base/lim upper16 = 0x00000000souter(config-if)#ip
> > address dh
> > > (0x3C):bridge ctrl = 0x00030000 Configure
> > Call
> > > paramete
> > > (0x40):arb/serr, chip ctrl = 0x02000000p
> > > call-histo
> > > DEC21150 b
> > > (0x64):serr disable, gpio = 0xF0000000
> > > (0x00):dev, vendor id
> > > (0x68):sec clk ctrl,serrsta = 0x000001FF
> > > (0x04):status, command
> > >
> > > Bridge 2, for PA bay 2, 4 and 6, Handle=2
> > > (0x08):class code, revid =
> > > DEC21150 bridge chip, config=0x0odem chat script68
> > > (0x0C):hdr, l
> > > (0x00):dev, vendor id = 0x00231011 class-map
> > > (0x18):sec la
> > > (0x04):status, command = 0x02B00147 ^
> > >
> > > (0x1C):sec st
> > > (0x08):class code, revid = 0x0
> > > (0x68):sec clk ctrl,serrsta = 0x000001FFal Cont
> > >
> > > *** System received an Error In
> > >
> > > PA bridge dump:o service passw
> > >
> > > Bridge 4, Port Adaptor 1, Handle=1code= 0x0, context=
> 0x608b2cf8nfig
> > >
> > > Invalid bridge chip, vendor/id=0xFFFFFFFF = 0x60362a38, Cause =
> > > 0x6420, Sta
> > >
> > >
> > > === Flushing messages () ===
> > > !
> > > interface Fas
> > > Copyright
> > >
> > > *** System received an Error Interrupt ***lobal configuration
> commands
> > > duplex
> > > C72
> > > signal= 0x16, code= 0x0, context= 0x608b2cf8
> > > dnsix-dmdp
> > > PC = 0x60362a38, Cause = 0x20, Status Reg = 0x34008002e is not
> > > initializedo ip address
> > > dnsix-nat
> > >
> > > System Bootstrap, Version 12.1(20000824:081033)
> > > [dbeazley-cosmos_e_LATEST 101],0
> > >
> > > Router#sh
> > > Router#show in
> > > d
> > > trouble reading device magic n
> > > DEVELOPMENT SOFTWAREcompatible with old
> > >
> > > Copyright (c) 1994-2000 by cisco Systems, Inc.
> > > boot: cannot determine first file name o
> > > C7200 platform with 262144 Kbytes of main memoryc)
> > > dspint
> > >
> > > System Bootstrap, Ver
> > >
> > >
> > > Read cis from dev 0 error (-6)PCMCIA slot0 device is not
> initialized
> > >
> > >
> > >
> > > Restricted Rights Legendd Computer Enable voip
> > gateway a
> > >
> > > Use, duplication, or disclosure by the Government is sec.
> > > 252.227-7013. help Desc
> > > subject to restrictions as set forth in subparagraph
> > > 18 output e
> > > 170 West Tasman Drive
> > > (c) of the Commercial Computer Software - Restricted California
> > > 95134-1706s, 0 late collision, 0 deferre
> > > Rights clause at FAR sec. 52.227-19 and subparagraphoftwaree to
> > > configurearrier
> > >
> > > (c) (1) (ii) of the Rights in Technical Data and ComputerEARLY
> > > DEPLOYMENT RELEAation subcommands
> > > Router#show ru
> > > Software clause at DFARS sec. 252.227-7013.
> > > SE SOFTWARE (fc1)
> > >
> > > Cisco Internetwork Operating System Software
> > >
> > >
> > > %ERR-1-GT64120 (PCI-0): Fatal er
> > > IOS (tm) 7200 Software (C7200-BOOT-M), Version 12.0(13)S, EARLY
> > > DEPLOYMENT RELEA
> > > line
> > > GT=0xB5000000, cause=0x0100E283, mask=0x0ED01F00, real_ca
> > > SE SOFTWARE (fc1)s
> > > Copyright (c) 1986-2000 by cisco Systems, Inc.anag
> > > bus_err_high=0x00000000, bus_err_low=0x0
> > > Compiled Fri 29-Sep-00 17:46 by pwadetablish queueing priorities
> > based on
> > > Image text-base: 0x60008948, data-base: 0x606AA000PCI bus
> > > system/parity error
> > > location
> > >
> > >
> > > %ERR-1-GT64120 (PCI-0): Fatal error, Memory parity error (external)
> > > !
> > > interface FastEthernet1/0
> > > err_stat=0x81, err_enable
> > > GT=0xB5000000, cause=0x0100E283, mask=0x0ED01F00, real_cau ATM3/0
> > >
> > > System bridge dump:address
> > >
> > >
> > > call r
> > > (0x20):mem base & limit = 0x48704000!
> > >
> > > network-clock-select Networ
> > > (0x24):prefetch membase/lim = 0x0001FF01=1
> > > shutdown
> > > no
> > > (0x30):io base/lim upper16 = 0x00000000 defaults
> > > ip a
> > > (0x00):dev,
> > > (0x3C):bridge ctrl = 0x00030000 Co
> > > (0x04):statu
> > > (0x40):arb/serr, chip ctrl = 0x02000000
> > > num-exp
> > > (0x08):class
> > > (0x64):serr disable, gpio = 0xF0000000http server
> > > (0x0C):hdr,
> > > (0x68):sec clk ctrl,serrsta = 0x000001FFrser C
> > > (0x18):sec l
> > >
> > > Bridge 1, for PA bay 1, 3 and 5, Handle=1
> > >
> > > policy-map
> > > (0x1C):sec stat
> > > DEC21150 bridge chip, config=0x0rfaces f1/0
> > > (0x00):dev, vendor id = 0x00231011ild a priority list
> > > (0x04):status, command = 0x02B00147e Command
> > > privilege pa
> > > (0x08):class code, revid = 0x0
> > > (0x04):status, command = 0x02B00147 RTR Base
> > > Configuration
> > > (0x08):class code, revid = 0x06040006s, 0 runts,
> > > sap-priority-list
> > > (0x0C):hdr, lat timer, cls = 0x00012E10SAP and/or
> > > 0 input errors, 0 CRC
> > > (0x18):sec lat,cls & bus no = 0x180F0A00
> > > M
> > > (0x1C):sec status, io base = 0x02A0F1A1 0 input packets
> > > scheduler
> > > (0x20):mem base & limit = 0x4FF04D004, Port Adaptor 1,
> Handle=1170
> > > packets
> > >
> > > (0x24):prefetch membase/lim = 0x0001FF01p, config=0x0ed services
> > > (0x30):io base/lim upper16 = 0x0020002031011ons,
> > > sgbp
> > > (0x3C):bridge ctrl = 0x0003000000147n 0 babbles, 0 late
> > > collision, 0 d
> > > (0x40):arb/serr, chip ctrl = 0x0200000040006sgcp
> > > Enable
> > > (0x64):serr disable, gpio = 0xF000000011A10 output buffer
> > failures, 0
> > > output b
> > > (0x68):sec clk ctrl,serrstbus
> > > Invalid bridge chip, vendor/id=0xFFFFFFFF User Agent (UA)D
> > > (0x24):prefetch membase
> > >
> > > Let me know what I can check here. Thanks in advance for your help.
> > >
> > > regards,
> > >
> > > Shepherd
> > >
> > >
> > >
> > > _______________________________________________
> > > afnog mailing list
> > > http://afnog.org/mailman/listinfo/afnog
> >
> >
>
>
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