[afnog] issues when connecting AS5300 to telco modem (db9 connector)

[Madhvi Nundalalee]

Hi
I am encontering a problem while setting up an AS5300 for users who will connect via dialup.  
The telco PRI modem is a nokia BB2M-EC and the card from which the DB9 is connected is G.703/2M.  
pinouts according to our telco for the db9 is 
pin1 & pin 2  - receive
pin 3 & pin 5 - transmit
pinout suggested by hardware supplier is 
db9                                rj-45
Rx ring 2  connects to            Tx ring   5
Rx tip  1  connects to            Tx tip    4
Tx tip  5  connects to            Rx tip    2
Tx ring 4  connects to            Rx ring   1

The db9 to RJ45 cable used to connect the modem to the AS5300 works on another 3845 router's PRI module. 
The modem status shows ALARM LED amber, TX LED green and RX LED is off. Controller status on AS5300 is down.
rtrascas#sh controllers e1 3
E1 3 is down.
  Applique type is Channelized E1 - balanced
  Receiver has loss of signal.
  alarm-trigger is not set
  Version info of slot 0:  HW: 1, PLD Rev: 11
  Framer Version: 0xC0

Manufacture Cookie Info:
 EEPROM Type 0x0001, EEPROM Version 0x01, Board ID 0x4B,
 Board Hardware Version 3.1, Item Number 800-3881-02,
 Board Revision B0, Serial Number 17922889,
 PLD/ISP Version 0.1,  Manufacture Date 12-Mar-2000.

  Framing is NO-CRC4, Line Code is HDB3, Clock Source is Internal.
  Data in current interval (0 seconds elapsed):
     0 Line Code Violations, 0 Path Code Violations
     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs


AS5300 was configured as follows: -
controller E1 0
 framing NO-CRC4
 pri-group timeslots 1-31

interface Serial0:15
 no ip address
 encapsulation ppp
 dialer-group 1
 isdn switch-type primary-net5
 isdn incoming-voice modem
 no fair-queue
 ppp authentication chap
 ppp multilink

interface Group-Async0
 ip unnumbered Loopback0
 encapsulation ppp
 dialer in-band
 dialer idle-timeout 1200
 dialer-group 1
 async mode interactive
 no peer default ip address
 no fair-queue
 ppp authentication chap
 ppp multilink
 group-range 1 60

access-list 101 remark Interesting traffic for dialer-list 1
access-list 101 deny   ospf any any
access-list 101 permit ip any any
dialer-list 1 protocol ip list 101

excerpt of sh version on the as5300 
4 Channelized E1/PRI port(s)
rtrascas#sh controllers e1 3
E1 3 is down.
  Applique type is Channelized E1 - balanced
  Receiver has loss of signal.
  alarm-trigger is not set
  Version info of slot 0:  HW: 1, PLD Rev: 11
  Framer Version: 0xC0

Manufacture Cookie Info:
 EEPROM Type 0x0001, EEPROM Version 0x01, Board ID 0x4B,
 Board Hardware Version 3.1, Item Number 800-3881-02,
 Board Revision B0, Serial Number 17922889,
 PLD/ISP Version 0.1,  Manufacture Date 12-Mar-2000.

  Framing is NO-CRC4, Line Code is HDB3, Clock Source is Internal.
  Data in current interval (0 seconds elapsed):
     0 Line Code Violations, 0 Path Code Violations
     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

I have checked the AS5300's documentation on the web but only pinouts for db15 connectors on modems.
Can anyone help us in troubleshooting this problem?

Regards
Madhvi